Frequently Asked Questions

Welcome to Fujirebio

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More than 50 years of pioneering expertise in IVD

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We are a global leader in the field of high quality in vitro diagnostics (IVD) testing. We have more than 50 years’ accumulated experience in the conception, development, production and worldwide commercialization of robust IVD products. Our IVD product lines span the range from specialized manual and automated testing to fully automated routine clinical laboratory testing solutions.

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Quality-related questions

Where can I find Certificate of Analysis for Fujirebio Europe products?

Where can I find quality system certificates of Fujirebio Europe and its affiliates for the development, production and sales for in-vitro medical devices?

You can find our main quality system certificates here. For further questions please contact our international customer support department.

I am a Fujirebio Europe customer and I would like to file a complaint; what should I do?

Where can I find Safety Data Sheets for Fujirebio Europe products?

Technical support questions

How can I find the Package Insert / Instructions For Use for my Fujirebio Europe product? And can I find it in other languages than English?

These documents are available for download here. You need a “keycode” in order to access the appropriate document; please contact your local customer support if you need further help.

I have a technical question about a Fujirebio Europe product; who should I contact and how?

Please contact your local customer support; you will find their contact information here.

I have a Fujirebio Europe instrument that needs servicing; who should I contact and how?

I am concerned about the shipping and storage conditions for a Fujirebio Europe product (for instance storage temperature); who do I contact and how?

Pricing and ordering-related questions

Who is your local representative in my country for Fujirebio Europe products?

Please find your local Fujirebio Europe representative in this list.

I would like to request about the price for one or more Fujirebio Europe products; who should I contact and how?

Where can I find a catalogue of Fujirebio Europe products available in my country?

A list of our main products is available here for information only; for local listings of actually available products in your country please contact your local Fujirebio Europe representative.

I would like to place an order for one or more Fujirebio Europe products; how and where do I do that?

Please follow this link to locate the most suitable local Fujirebio represetative.

I have filed an order for one or more Fujirebio Europe products; who should I contact to find out whether the order has been handled, when you will deliver my products etc.?

Please follow this link to locate the most suitable local Fujirebio represetative.

Partnership-related questions

I would like to distribute Fujirebio Europe products in one or more countries; who should I contact and how?

I would like to become a Fujirebio Europe vendor / supplier; who should I contact and how?

General questions about Fujirebio

Where and when could I have the opportunity to meet a Fujirebio Europe representative at a conference or tradeshow near me?